Good morning everyone! Wow, this whole "error 24" issue out of Corel that I figured was a small error I had somehow generated through some magical Vista voodoo ended up being quite the event, not to mention my most commented article to date on this blog. I want to thank everyone that stopped by to post a comment, be it to thank me for the help or to slap my wrist for helping folks with pirated copies circumvent the error. All comments are welcome on here as long as they are civil, so no worries. Anyhow, Corel has posted their final statement on the issue and have offered a deal for anyone that has been scammed by a retailer as long as you have proof of purchase, or if you want to purchase X4 outright. Please check it out HERE.
At this point, it's obvious that Corel is acknowledging the fact that many users have paid for software thinking it was legitimate when in fact it was not, or people were using valid NFR or demo versions, or you were using a pirated version with a generated serial number. The application is programmed to expire on these non-retail type passwords June 1st, 2010, hence the shenanigans that kicked up this week. I personally have been using NFR copies given to me directly by Corel since version 12, and quite honestly, this is the first I hear of any kind of expiry on them. I called Corel this morning and they confirmed that my X4 was a vendor eval version and unfortunately has expired and I can no longer use it.
This is frustrating to me because when I was given this copy, I was not told of any expiry date or time limit, nor did it mention any in the terms and conditions I agreed to when installing the software. Granted, I was given this software for free, but I don't think it's a far cry to say that I have since sold many copies to potential clients through my constant plugging of this software, not to mention the thousands of views my Corel tutorials and articles have received. Either way, my X4 has expired so the question becomes, what do I do now?
First up, I've removed my X4 install and re-installed by eval copy of version 12… and low and behold,it works fine with no error. So it would appear that the expiry date on vendor eval copies is new in X4 (unless X3 had the same expiry date). Next up, I'll see if I can get a copy of X5 in the same manner, otherwise I'll pick it up… upgrade is $200 from the Corel store, so not a huge deal when compared to Adobe's pricing, although Photoshop has clearly become a heck of a lot more powerful vs Photo Paint, and there's no touching Illustrator. But I guess when you've been using the same software brand for 15+ years, you get a little attached to it.
OK, moving right along… in terms of folks linking to the dr14.dta file in my previous post about this topic, I'm afraid that because this is a confirmed issue with eval versions expiring or generated serial numbers being invalid, using this workaround is not legal. I know many of you have paid good money for your Corel software, but you've been unfortunately scammed and need to contact Corel ASAP to get your issue resolved. So that being said, and after speaking with the Corel rep directly to confirm all the facts, I will be removing all the links to the .dta files in the comments area. I know anyone can find these doing a simple Google search, but it's not exactly in my nature to support software piracy seeing as it's almost a daily struggle for me to stop people from copying my sites, stealing content etc.
So thats it from me on this issue… now to get back to writing tutorials! By the way, in case you are new to this blog and found out about it when you searched for a resolution to the "error 24" thing, thanks for stopping by! If you're fairly new to the world of CorelDraw and would like to check out some Photo Paint tutorials, check out my complete list HERE! I also run a huge tutorial search portal with thousands of free tutorials for graphic designers, programmers and webmasters and you can check that out at Pixel2life.com.
Thanks again for all the comments and feedback guys, take care and happy drawing!